Yes, we ship international orders with insured tracking. However, customers are responsible for shipping estimates. Refer to our Flat Rate Shipping costs in Shipping and Returns. Buyers are responsible to any customs and import taxes that may apply. We are not responsible for any delay due to customs.

Estimated shipping times:

Europe: 2-5 weeks

Central America: 3-5 weeks

South America: 3-5 weeks

Rest of the world: 3-5 weeks

We are happy to exchange any purchase for a different size. Return shipping costs will need to be covered by the customer. To exchange an item contact us within 3 business days. Ship your item back within 7 business days of receiving your item. Your item has to be in our store during this 7 days time frame. When we receive your item we'll send a new size. You will receive an email confirmation and a tracking number to track your package. For more info refer to our exchange and return policy.

* Exchanges are subject for approval, no damages or defective

* Can't accept exchanges for items on sale or personalized orders

* A 10% restocking fee will be charged to all returned orders

* Return authorizations are given my e-mail only

We offer custom orders for some of our products, please contact us if you need a special order.

Madre Luna ships within 2-3 business days with Priority Shipping, please allow an additional 3-5 business days for mail to deliver your order due to COVID-19.

Restocks are by collections and season. Madre Luna products are handmade by artisans in Guatemala that's why each collection is unique and truly one of a kind.

All of our products are made in Guatemala but come from the U.S.